Employment

Thank you for your interest in employment with Franklin Park Conservatory and Botanical Gardens.

All employees of Franklin Park Conservatory and Botanical Gardens participate in the Ohio Public Employees Retirement System (OPERS). Full time, regular status employees are provided a generous benefit package. Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer.

If you are interested in applying for a position listed below, please forward a cover letter and resume to: hr@fpconservatory.org. Or mail to:

Franklin Park Conservatory and Botanical Gardens
Attention: Human Resources Department
1777 E. Broad Street, Columbus, OH 43203
 

Open Positions: 

Food and Beverage Operations Manager
Catering Coordinator
Cafe Dishwasher


FOOD AND BEVERAGE OPERATIONS MANAGER

Job Summary: The Food and Beverage Operations Manager is the operational support point person for all events booked at the Conservatory and is responsible for ensuring excellent customer service, smooth and well executed events and a financial success to the organization. They also oversee front of house operations in the Garden Café.
 
Responsibilities:
  • Schedules bartending staff to maximize budget expectations
  • Recruits and hires new staff
  • Creates operational systems/processes/policies and procedures in support of the Conservatory’s catering and bar operation. Expands relationships with outside vendors to maximize their resources
  • Creates and implements training procedures for the cafe and bar staff
  • Works with the Sales and Catering Team to achieve operational excellence
  • Orders and manages alcohol and food inventory for operational efficiency
  • Understands current bar/drink trends and creates menus accordingly
  • Understands and practices economy and minimizes incorrect usage of resources
  • Focuses on long term planning with a goal of operational excellence, reduced waste and higher revenue
  • Maintains open lines of communication between the sales, catering, and bartending teams
  • Oversees front of house Garden Café operations to achieve maximum efficiency, outstanding customer service and increased revenue.
Requirements:
  • 5 years of direct customer service management experience
  • Food service operations experience required
  • Beverage management experience required
  • High school diploma required; College degree in hospitality, culinary arts, business management, communications or similar field preferred.
  • Experience working in an environment where goals are actively measured and monitored
  • Experience managing a budget and planning and implementing projects within scope
Knowledge, Skills, and Abilities:
  • Knowledge of Windows, Word, Excel and special events software
  • Skill in customer service, communication, and problem solving
  • Ability to coach and provide feedback to staff members
  • Ability to lift, carry, or otherwise move objects and equipment weighing up to 50 pounds
To apply, please email resume and cover letter to hr@fpconservatory.org

CATERING COORDINATOR

Job Summary: The Catering Coordinator efforts will be divided between assisting the Catering Sales Team and managing onsite catered events. The Catering Coordinator assists the Sales Team by planning, organizing, and developing food & beverage service for various events. This position will manage onsite catered events by supervising food and beverage service and enforcing the company standard for excellence, resulting in the overall success of catered events.  
 
Responsibilities:
  • Plan and arrange all aspects of the function, including but not limited to; timeline, floor plan, staffing, event rentals, and invoices
  • Facilitate communication before, during, and post event with catering sales staff to ensure a high level of customer service
  • Supervise event room set-up, service and maintenance of all catering functions and equipment
  • Assess catering product and equipment requirements for catered events
  • Demonstrate basic food and beverage knowledge and enforce health and safety practices
  • Provide excellent food and beverage service
  • Train new servers and continue to train and evaluate current servers
  • Stay readily available and approachable for all guests
  • Maintain a professional and positive attitude
Requirements:
  • High school diploma or G.E.D. required; College degree in culinary arts, business management, communications, or similar field preferred
  • Knowledge and understanding of safe food handling procedures; ServSafe certified preferred
  • 2–4 years of experience in the restaurant or catering industry
  • Experience in set ups of buffets, displays, and formal dinners preferred
Knowledge, Skills, and Abilities:
  • Excellent communication skills, an eye for detail, the ability to multi task, and to work independently
  • Knowledge to effectively reference the products and services within the catering sales environment
  • Demonstrate expert skills in serving customers in a friendly and professional demeanor
  • Ability to train, coach, provide feedback, and constructive criticism to staff members
  • Skill in problem solving
  • Skills in written and oral communication
  • Ability to stand/walk for several hours at a time
  • Ability to lift, carry, or otherwise move objects and equipment weighing up to 50 pounds

CAFE DISHWASHER

Job Summary:  Franklin Park Conservatory and Botanical Gardens seeks a part-time dishwasher for our Garden Café responsible for cleaning and putting away dishes, removing trash and recycling, and keeping floors and table tops clean.
 
Responsibilities:
  • Opens, closes, and operates dish tank according to predetermined operational procedures.
  • Clears dishes from the dining areas.
  • Cleans, put away, and restocks all dishes and equipment throughout the shift.
  • Keeps an eye on trash cans and floors making sure to sweep/mop as needed and takes out trash throughout the shift.
  • Runs food as needed.
  • Sweeps and mops at the end of every shift.
  • Takes out all trash, recycling, and compost at the end of every shift.
  • Puts away orders when they come in making sure to rotate food stock.
Requirements:
  • High school degree or equivalent.
  • Available to work days, evenings, weekends, and holidays.
  • 6–12 months experience in restaurant environment preferred.
Knowledge, Skills, and Abilities:
  • Must demonstrate expert skills in serving customers in a friendly and professional demeanor.
  • Ability to stand/walk for several hours at a time; Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products and equipment.
  • Must have a sense of urgency and ability to work quickly at all times.