Job Summary: Franklin Park Conservatory and Botanical Gardens seeks seasonal, part-time Butterfly Ambassadors to participate in exhibit-related programming and perform all tasks associated with the successful operation of the Conservatory’s Blooms & Butterflies exhibition. This role includes greeting patrons at the entrance to the exhibition, communicating United States Department of Agriculture (USDA) policies, conducting daily public demonstrations and answering patron questions. The Butterfly Ambassador helps maintain the cleanliness and order of the Metamorphosis Lab.
- Maintains the Metamorphosis Lab to highest standard and provides care for the insects in the exhibition. Duties may include but are not limited to: butterfly identification, inventory, pinning, capturing, releasing and feeding.
- Greets patrons at the exhibit entry points, communicates federal regulations, paces large groups and reminds everyone not to touch the butterflies. Observes visitors for hitchhiking butterflies on clothing, bags, etc. as guests exit the butterfly exhibit.
- Advances the Conservatory’s education, interpretation, and interaction programs for patrons. Delivers daily formal and informal talks to the public about the butterflies in the exhibition.
- Observes patrons within the exhibit, readily sharing butterfly and plant information, and making sure they follow USDA rules.
- Assists the Butterflies and Animal Care Coordinator at the Monarch Display in the Pollinators Garden. This may include changing milkweed, caring for caterpillars, and tagging monarchs.
- Performs other duties as assigned and demonstrates focus on serving patrons of the Conservatory.
- Coursework or one year of experience in Biology, Entomology or other related field.
- Experience and comfort with speaking to large groups.
- Experience with butterfly/insect care in a public organization.
- Strong interest in butterflies and other pollinators.
- Customer service experience.
- Available to work days, evenings, weekends, and some holidays.
Knowledge, Skills and Abilities:
- Expert presentation and communication skills, including public speaking in front of large groups.
- Expert organization skills, resulting in completing tasks on time with strong attention to detail.
- Ability to provide excellent customer service and visitor experience.
- Strong verbal and written communication, comfortable with meeting and engaging patrons.
- Ability to establish good working relationships with fellow employees, volunteers and patrons.
- Basic computer skills including email, Microsoft Word and Excel.
- Ability to occasionally lift, carry or otherwise move materials weighing up to 20lbs.
- Demonstrates the core values and mission of the Conservatory.