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Seasonal Café Cashier

Café Cashier

Job Summary: Franklin Park Conservatory and Botanical Gardens seeks a seasonal Café Cashier to process accurate cash register transactions at the Conservatory’s café locations (Grand Atrium/Children’s Garden), while providing outstanding customer service for all guests and employees of the Conservatory.

Responsibilities:

  • Assists with the opening, closing, and daily operations of the Conservatory’s café locations (Atrium/Children’s Garden) according to predetermined operational procedures and hours.
  • Ensures the Atrium and/or Children’s Garden café locations are set up completely before opening and completes all FOH cleaning and closing procedures at the end of each shift.
  • Sets the coffee station at the start of each shift and ensures it is clean and stocked throughout the day.
  • Counts money in cash drawers at the start of each shift to ensure amounts are correct and that there is adequate change.
  • Maintains front of house (FOH) cleanliness and organization before, during, and after operating hours including, but not limited to: floors, countertops, salad case, menu boards, and customer check-out and café seating areas.
  • Stocks all dishes, paper goods, beverages, and snacks throughout the day and at the end of each shift using proper rotation methods.
  • Processes all cash handling procedures, including cash register operation, end-of-day reports, credit card settlement, and café cash deposits.
  • Records and calls customer orders according to menu or special request.
  • Ensures all entrees leaving the kitchen are fresh, properly presented, and up to Conservatory and food safety standards.
  • Promptly informs manager of items that need ordered before current stock is depleted.
  • Performs other duties as assigned and demonstrates a focus on outstanding food and service to the staff and guests of the Conservatory.

Requirements:

  • High School Diploma or G.E.D.
  • Experience in customer service within a restaurant or café environment
  • Proficient in cash procedures, register equipment and food preparation equipment

Knowledge, Skills and Abilities:

  • Excellent written and oral communication skills.
  • Expert customer service skills, including a professional, courteous and engaging demeanor.
  • Proficient problem-solving skills.
  • Ability to present a neat, professional image at all times.
  • Ability to stand/walk for several hours at a time.
  • Ability to lift, carry or otherwise move objects weighing up to 50 pounds when receiving and storing food products and equipment.

Special Information: This is a seasonal position tentatively lasting through Fall/Winter, 2018.

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