We ask that all guests visit the Conservatory only with members of their immediate households, reserve tickets before visiting, and wear face coverings indoors and outdoors.
Following recommendations from federal and state officials for the COVID-19 pandemic, and out of concern for our employees and guests, Franklin Park Conservatory and Botanical Gardens will continue its closure through May 31. This includes members.
All memberships have been paused since the Conservatory closed due to COVID-19 on March 13, 2020. Memberships will resume when the Conservatory reopens and will be extended for the time period we were closed while your membership was still active. All memberships purchased after March 13, 2020 and before we reopen will be valid for 12 months after our reopening date.
Please contact firstname.lastname@example.org to request a physical card.
Access the email from your smartphone and click the “Download” button, then click “Add to Wallet” and “Add.” The card will automatically go to your iPhone’s Apple Wallet. It can be accessed in Wallet at any time.
Android users need to download Wallet Passes from Google Play. After you have the app, access the email from your smartphone and click “Download” in the membership email, and the card will automatically go to your Wallet Passes app, where it can be accessed at any time.
Please contact email@example.com for a physical card.
For Android users, navigate to the back of the card (click the small “i” on the front) and use the “Share Pass” button to send the card to your secondary member. For iPhone users, you will find the share icon at the top right of the Digital Card.
If you have an iPhone, the card will automatically download to Apple Wallet. Check the app for your new card (scroll through any cards that are already there–it may be hiding!). If you have an Android, you’ll need to download Wallet Passes from the Play Store prior to downloading the card.
You can log-in to your membership account by clicking here. Additionally, a “log-in” button will appear at the top right corner of the webpage after you select the ticket type you want to reserve.
Use your email address on file as your login ID. If you don’t believe you have the correct email address on file, please email firstname.lastname@example.org. To set-up a password, click the “forgot/request password” link on the login page. Once requested, a temporary password will be sent to your email address on file.
It looks like you have a duplicate online account that is not attached to your membership record. Make sure you are using the same email address you provided when creating or renewing your membership. If you are using the same email address but still can’t log in as a member please email email@example.com or call (614)715-8054. Please note If you provided multiple email addresses only one will be connected to your online account.
We’re happy to set-up an account for any members who do not have email addresses. To request a password email firstname.lastname@example.org or call (614) 715-8054.
Benefits include year-round admission to the Conservatory, 10% discounts on dining at the Garden Café and 10% discount in Botanica Gift Shop and Greenhouse. Please click here to view the full list of member benefits.
For an additional $40 plus tax, an un-named guest can be added to any level of membership, with the exception of Access, Patron and Benefactor level memberships.
Member benefits only apply to named cardholders.
Unless otherwise noted, members’ events are for members only and are an exclusive benefit.
You can book your free special engagement tickets by emailing (email@example.com) or calling (614.715.8054) the membership office Monday – Friday or by calling the Visitor Center during the weekends (614.715.8002).
Yes, you can enjoy special admission privileges and discounts at nearly 300 gardens throughout North America and the Cayman Islands. The American Horticultural Society provides a list of participating gardens.
Individual (Individual Plus One and Plus Two) and Senior (Senior Plus One and Plus Two) members receive one card. Duo level membership and higher receive two cards.
If you have a handicapped child who is 18 years of age or older and would not be covered by your membership, we will add your child’s name to your membership card at no cost to insure their entrance.
Find the class online then log-in as a member for your discounted rate.
Yes, a portion of your membership may be tax-deductible. Please consult your tax advisor.
Members have several options. The Family level allows a total of two adults and children 18 and under free admission. You may also add a “plus one” for an additional $40 to bring one guest at each visit. If you typically bring two guests when you visit, you can join at the Family Premium level which includes two adults, children 18 and under and two additional guests free admission.
Those who are named on the card(s). If your membership includes guests, a named member must be present for guest(s) to receive free admission.
Yes. Children under the age of sixteen must be with an adult chaperone, if not a parent. Children should present their membership card at the Visitor Center to receive free admission. If a caregiver accompanies your children: Your child is listed on the membership and is considered the member. The caregiver is considered a guest on your Family Plus One or Family Premium level or higher membership.
Yes, your childcare provider may bring your children to the Conservatory without one of the named cardholders present. Please have them stop by the Visitor Center with one of the active membership cards. We will ask them to verify the address on the membership.
No, The Scotts Miracle-Gro Foundation Children’s Garden is included in all membership levels.
We only process name changes at the time of renewal, or within 30 days of purchase.
No, Conservatory memberships are non-transferable or refundable. Members who move away may still enjoy reciprocal benefits to over 300 gardens in North America and the Cayman Islands.
Members receive personal assistance with any membership questions. Call 614.715.8054 or email firstname.lastname@example.org for changes in contact information.
You can still visit the Conservatory if you do not have your card. Simply show your photo ID at the Visitor Center so your membership can be verified.
Contact the membership office at 614.715.8054 or email@example.com to arrange for a replacement card. Your membership card will be replaced once at no charge during the twelve months of your membership. Additional replacement cards cost $5.
Memberships to Franklin Park Conservatory and Botanical Gardens are good for one year from the date of purchase or renewal. Because they are a one year membership, we are not able to pause or extend the membership.
You can use your membership right away!
When you purchase a membership through the mail: You will receive a digital membership card to your primary email address in 3-4 business days. When you purchase a membership at the Conservatory’s Visitor Center or Botanica: You will receive a temporary membership card that you may use until you receive your digital card by email. When you purchase a membership online: You may use your email confirmation until you receive your digital membership cards by email.
Yes, you may apply a portion of paid admission toward the cost of your membership before 5pm on the day of your visit. The amount that you can apply depends on the category of memberships that you are purchasing. At this time we are not able to apply the credit online. Please stop by the Visitor Center before leaving or call 614.715.8054 before 5pm.
Yes, we offer an Access Membership for those who participate in Ohio Medicaid, Molina Healthcare, Ohio Direction, CareSource and WIC. The Access membership has all the same benefits as the Family Membership for $35 plus tax. This must be purchased from the Visitor Center with proof of participation.
We also off a 10% off discount to full-time educators and military personnel. This is not offered with donor-level memberships. Please bring proof of participation to the Visitor Center.
Full-time college students can purchase an Individual membership at a 10% discount with a college ID.
You may upgrade your membership at any time to make a greater contribution to the Conservatory’s mission. If you want to upgrade your current membership, you may pay the difference between the two levels and you will begin receiving the new benefits immediately. Your membership expiration date will stay the same.
Another option is to upgrade by paying the full price of the new membership level. You will begin receiving the new benefits immediately and if you choose this option, your membership expiration date will be extended for 1 year from your current expiration date.
Your membership expiration date is printed on the front of your membership card. You will receive a renewal notice in the mail in the weeks prior to your expiration date. You will also receive an email on the day of your expiration.
Your membership is valid for one year from the date of purchase. If renewing early, your new membership will add one year to your current expiration date.
A primary member must be 16 years of age or older. A person under 16 may not be listed at the Individual (Individual Plus One or Plus Two) membership level.
Membership Terms and Conditions
All sales are final and non-refundable. Memberships may not be sold or otherwise transferred between individuals. Photo ID is required with membership card(s) for entry in the Conservatory. Discounts on special events and performances apply, if membership is active through event date.
Membership cards are non-transferable. Please visit the membership levels page of our website for further details on these memberships.