We ask that all guests visit the Conservatory only with members of their immediate households, reserve tickets before visiting, and wear face coverings indoors and outdoors.

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Know Before You Go

Make the most out of your visit.

Plan your visit to Franklin Park Conservatory and Botanical Gardens using the following tips on what to bring and what to see and do while you're here.


Priority Health & Safety Measures

The Conservatory is working with municipalities and the state to comply with all the guidelines and requirements related to COVID-19. It is only with YOUR cooperation as a visitor that our doors can remain open.

In line with guidance from the Health Advisory for Columbus and Franklin County residents, we ask that our guests visit the Conservatory with only members of their immediate households.

When you visit with your immediate family, we ask that you please continue to observe the following procedures:

 Reopening Status

The entirety of the Conservatory is open and tickets are available for reservation.


Plan Ahead

Reserve Tickets In Advance | All visitors, including members, must reserve their tickets online before their visit and should only visit the Conservatory with members of their immediate households. There is no fee for members to reserve their tickets, but an active membership card or proof of renewal with ID must be presented at check-in. Members must renew their memberships prior to their visit.

Arrive On Time | Please arrive within 15 minutes of your reserved timeslot. 

Prepare Ticket to Scan | When you arrive, please have your ticket barcode available for scanning. The ticketing confirmation email can either be printed or scanned from your mobile device. 

Payment Options | No cash transactions at this time. The Conservatory’s Visitor Center, Garden Café and Botanica Gift Shop & Greenhouse accept all major credit cards.

Pets | Pets (excluding Service Animals) are not permitted at the Conservatory, including the outdoor areas.

Prohibited Items | The following items are not permitted on Conservatory property.

Recommended Items | The following items may enhance your Conservatory experience.

Exiting | Departing guests may depart through the doors near the Visitors Center.


Explore the Conservatory

Visitor Parking | Free parking is available in the paved parking lots just east of the main Conservatory building.

Admission Prices | Cost of admission allows access to the main Conservatory building, The Scotts Miracle-Gro Foundation Children’s Garden and The Grand Mallway. Exhibitions are included in the admission price.

Hours of Operation | The Conservatory is open seven days a week, all year round, but closed on Thanksgiving Day, Christmas Day and after 4pm on Christmas Eve. Regular hours are 10am–5pm. Special hours apply during special engagements (Chihuly Nights, Pumpkins Aglow, Conservatory Aglow, etc.).

Accessibility | We strive to make the Conservatory and its gardens accessible to all. Please review the Conservatory’s accessibility information and Access Programs.

Explore the Grounds | Take a stroll to the Scotts Miracle-Gro Community Garden Campus, just a 5-minute walk from the main Conservatory building. Parking is available east of the Community Garden Campus.

Hot Shop | The Hot Shop features daily Glassblowing Demonstrations between 11am–2pm by local, professional gaffers. Every step of the process is described in informative, 25-minute sessions. The Hot Shop is open April–January.

Weather | Refunds are not available due to inclement weather but tickets can be rescheduled. Central Ohio weather can vary, but the climate in the Conservatory’s temperature-controlled biomes remains consistent, making the main Conservatory building accessible all year round.  In cases of inclement weather (heavy snowfall, thunderstorms, etc.) some outdoor spaces will not be accessible. Check the Plan A Visit page for closure alerts.

Wheelchairs | A new system is in place for wheelchairs. Guests can check them out from the Visitor Center but we ask that the chairs are sanitized before use and after return to the storage area.

Strollers | Strollers are allowed throughout the Conservatory with the exception of the Cardinal Health Gallery, Botanica Gift Shop, Garden Cafe and the Hot Shop. There will be designated stroller parking outside of the Hot Shop and within the Scotts Miracle-Gro Foundation Children’s Garden. Stroller parking is limited and the Conservatory reserves the right to deny strollers in the Children’s Garden on high visitation days. If staff notices strollers blocking paths, in seating areas or in planting beds, they reserve the right to move the stroller to an appropriate location within reason.

Photography | Guests are welcome and encouraged to take photographs that are designated for personal use only. Tripods are prohibited in the Conservatory. Commercial photography requires registration with the Event Sales Department. View the full Photography Policy with detailed contact information.

Refreshments | The indoor Garden Café is open daily (11am-3pm). Food from outside the Conservatory is permitted. Guests must remain seated and in marked dining areas while eating or drinking and wearing a face covering unless actively eating.

Frequently Asked Questions

How much is admission?
GENERAL ADMISSION A(ges 13–59) | $19
SENIORS (Ages 60+) | $16
CHILDREN (Ages 3–12) | $12
MEMBERS & CHILDREN 2 AND UNDER | Free
SPECIAL ENGAGEMENT GENERAL ADMISSION & MEMBER RATES | Prices Vary
Click Here For Rates
Please note: Cards only, please. No cash transactions at this time.
Columbus Arts and Culture Fee: For all tickets, a 5% Columbus Arts and Culture ticket fee will be applied. The Columbus Arts & Culture Fee helps make the arts available to all by funding exemplary artists, arts organizations and programs that educate and engage audiences throughout Greater Columbus
What is Franklin Park Conservatory and Botanical Gardens doing to ensure the safety of staff and guests while on-site?
  • We are committed to the safety and health of visitors and staff. Safety protocols are being followed in accordance with recommendations of the CDC, state and municipalities. Such recommendations include keeping a distance of six feet from those outside your household and wearing face coverings. We also recommend that those most vulnerable to COVID-19 take extra precautions or refrain from the use of the facility during this initial phase of re-opening.
  •  Signage around the property reminds visitors to maintain social distancing, wash or sanitize hands frequently, and wear face coverings.
  • Restrooms and other high-touch surfaces are disinfected multiple times throughout the day, and hand sanitizing stations have been placed throughout the facility.
  • By visiting Franklin Park Conservatory and Botanical Gardens, you agree to assume all responsibility for your health and wellbeing and will not hold the Conservatory responsible in any way with respect to COVID-19.
Why must guests visit the Conservatory with only immediate members of their households?

In line with guidance from the Health Advisory for Columbus and Franklin County residents, we ask that our guests visit the Conservatory with only members of their immediate households. Gathering and spending extended periods of time with individuals outside of your household increases the risk of spreading COVID-19 to yourself and others.

What are peak visitation hours?

Peak visitation hours at the Conservatory are 10am-2pm.

What if I arrive before or after my reserved time?

If there are tickets available for the time slot during which you arrive, we can adjust your tickets. If there are no tickets available, we can reschedule your tickets for any open future time slots.

For timed-entry tickets, do I have to leave when my time window is over?

No, the ticket reserves your entry time only. You can stay for the remaining admission hours after your arrival.

Separate admission tickets are required for the daytime and evening experiences. Guests cannot reserve a general admission ticket for the daytime and then stay through an evening experience.

What if I need to reschedule my ticket?

Tickets are nonrefundable, but can be exchanged one time, up to 24 hours prior to the date by calling 614-715-8002 with your name, desired date and/or time and order number. Exchange is based on availability and is not guaranteed.

How can memberships be renewed online?

Members can renew online by visiting the Membership page and clicking the green “Join Online” button. Select the “Click Here” link beside the words “Ready to Renew” to login as a member. If you’ve forgotten your password or never set up your account please select “Forgot/Request Password” to update your membership account. From there, select the membership level you want to renew and fill out the requested information. 

You can watch the step-by-step video instructions on how to renew your membership online. Otherwise, please contact the membership department at 614-715-8054 or membership@fpconservatory.org if you have questions.

I have a complimentary voucher for admission, how do I reserve my ticket?

Please call 614-715-8002 for assistance with making a reservation.

What happens when the Scotts Miracle-Gro Foundation Children’s Garden reaches capacity?

Once capacity is reached, guests will have to wait in a socially distanced line and enter as guests depart. This will be managed by a staff member and the line will have markings to remind guests of maintaining distance between parties. Alternatively, guests can enjoy the rest of the outdoor botanical gardens until space is available in the garden.

Are masks or face coverings required?

In accordance with Governor DeWine’s reissue of the Statewide Mask-Wearing order, Franklin Park Conservatory will require face coverings in indoor and outdoor spaces. Exceptions will be made for children under the age of 6.

Disposable Masks: Disposable masks will be available for purchase at the Main Entrance for $1. A variety of cloth masks are available at Botanica Gift Shop and Greenhouse.

Will there be emergency evacuations for severe weather?

In the event of severe weather, guests will be evacuated to their cars. The Scotts Miracle-Gro Foundation Children’s Garden will be evacuated if there is lightning in the area. Once severe weather has passed, guests will be allowed to resume their visit.

Will my membership renewal date be extended?

All memberships were effectively put on hold on March 13, 2020, when the Conservatory closed for the public health emergency.

If your membership expired during our closure (March 13 – June 12) you may still visit the Conservatory with full member privileges. Your membership renewal will be extended for the time period your membership was still active while the Conservatory was closed.

  • If your membership expired on March 31, 2020, it will be extended to June 30, 2020.
  • If your membership expired on April 30, 2020, it will be extended to July 31, 2020.
  • If your membership expired on May 31, 2020, it will be extended to August 30, 2020.
  • If your membership expires on June 30, 2020 or after, your membership will be extended by 3 months.

Before visiting, please be sure to reserve your tickets online and bring your expired membership card and ID.

Memberships purchased between March 13 2020 and June 12 2020 are valid for 12 months starting June 12 2020.

 

Will reciprocal memberships be accepted?

Yes. Guests who are a part of the American Horticulture Society reciprocal membership program or Columbus Member Advantage should call 614.715.8002 during normal business hours and an associate will assist you with booking your reservation. If an associate is not immediately available to take your call, please leave a message and we will respond promptly.

Will maps be provided?

No printed materials will be provided at this time. A map is available at the Visitor Center to take a picture of and a map is available online to download.

Will water fountains be accessible?

Water fountains will not be accessible, but a water station to fill personal bottles will be available near the Visitor Center.

How can I find out if a program or class is being held at Franklin Park Conservatory?

Please check our calendar for exhibitions, programs, classes and events. Many classes and programs are now offered fully virtual or with a virtual option.

Can I book an event at Franklin Park Conservatory?

Yes, please email eventsales@fpconservatory.org to discuss availability.

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