Garden Etiquette
During your visit, please stay on pathways and refrain from picking flowers, climbing trees or harvesting fruit or produce from gardens.
PETS
Pets are not permitted at the Conservatory, including outdoor areas that require admission. Pets can be brought to Franklin Park surrounding the Conservatory.
service animals
Service Animals are permitted at the Conservatory in compliance with the Americans with Disabilities Act (ADA).
Dress Code
Shirts and shoes must be worn at all times. Costumes or disguises that conceal identity are not permitted. The Conservatory reserves the right to refuse admission to anyone who refuses to comply with this policy.
REFRESHMENTS
The indoor Garden Café and outdoor Food Truck are open from 11am-3pm on weekdays and 11am-4pm on weekends. The Café is open daily and the Food Truck’s schedule is posted weekly here.
Food and beverages are not permitted in the art galleries.
Food from outside the Conservatory is permitted.
Smoke-Free Facility
The Conservatory is a smoke-free facility. This policy includes all use of smoking products, including cigarettes, cigars, pipes as well as alternative smoking devices including e-cigarettes, on the grounds. Thank you for your cooperation!
Photography
Guests are welcome and encouraged to take photos and/or video for personal, non-commercial use during their visit to Franklin Park Conservatory. Please view the Photography Policy for more details.
Commercial photography/videography requires prior approval from the Conservatory’s Event Sales Department. A Commercial Shoot Application must be completed & submitted prior to shoot. For more information regarding commerical shoots, please view the Photography Policy.
On occasion, the Conservatory will photograph or take video of guests for educational and/or promotional purposes. Admission to the Conservatory, and registration in virtual programming, grants permission for use of these images.
Contact Information
For questions regarding Commercial Photography or Private Function Photography (Portrait Photography; Engagement Photography; Senior Portraits or Maternity Photography), please contact the Event Sales Department at eventsales@fpconservatory.org, or call 614.715.8100.
Contest rules
Franklin Park Conservatory will occasionally run contests that are open to the public. Past contests have included trivia questions and submission of photos using hashtags. Contest rules will be available to download below.
Ticket Donation Requests
Franklin Park Conservatory and Botanical Gardens is happy to support non-profit organizations whose mission aligns with the mission of the Conservatory. Non-profit organizations can request up to four (4) general admission tickets to Franklin Park Conservatory for raffles and auctions. To request tickets, please fill out the form on the Donation Requests page.
