Wheelchairs and motorized scooters are available for free on a first-come-first-served basis.
Designated parking spaces are available near the Main Entrance. Guests can be dropped off a short distance from the Main Entrance if necessary.
Service Animals are the only animals permitted at the Conservatory.
Please contact us with any specific accessibility concerns.
We encourage all guests, including all member levels, to reserve tickets in advance to guarantee their preferred date and arrival time. Popular events may sell out. Please arrive at the Visitor Center with your tickets ready to be scanned within 30 minutes of your reserved entry time.
If tickets are still available, guests are welcome to purchase them upon arrival. However, if an event is at capacity and guests did not reserve tickets, they may be denied entry.
No, the entire indoor Conservatory is open during Chihuly Nights so they will not be canceled due to weather. Refunds are not available due to weather.
Admission tickets to Chihuly Nights are non-refundable.
If you need to exchange your ticket, all requests must be made at least 48 hours in advance of your reserved ticket time. Requests must be directed to [email protected]. Using any method may result in the request going unanswered. Include your name, email address used to reserve tickets, and the date and time you would like your tickets moved to. A $5 fee per reservation will be assessed for all ticket exchanges
Yes, the Conservatory has a free parking lot for guests located off of East Broad Street. Guests can also be dropped off or picked up in front of the Main Entrance. Please see our map.
If necessary, additional parking is available at the Franklin Park Adventure Center.